This was the highlight of our trip, my grandson was thrilled to bits! Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. I had a voucher for 40 off on stenalina. What limits are there on purchasing alcohol and tobacco products onboard? I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Due to recent server update you need to restart the booking.. Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. Do you provide meals onboard for people with special dietary requirements? This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. Much quieter too. 15.12.2017 . What facilities do you provide in cabins? disaster. Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. What is the Business Traveller programme? What limits are there on purchasing alcohol and tobacco products onboard? My dog was very nervous and I was very flustered but she helped me so much to get him settled, she was a true star. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. What is the Business Traveller programme? What fees, dues and charges apply and when? I want my money back! I think its good value especially if boat is very busy. Can imagine it would be even better on a longer boat. Our lowest fare, a good choice if your travel plans are fixed. Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. Public transport from lanyon place to hope Street. What are the opening hours of your ferry terminals? I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). Can I get a quote without making a booking? This topic has been closed to new posts due to inactivity. How do I register for the Extra loyalty programme? Can I stay in my vehicle during the crossing? What are the Stena Line's age categories? ago Services vary on each route, therefore, please check details when booking your crossing. The second of these would become Stena Edda. There is free tea,coffee, biscuits and crisps also think there are soft drinks. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. What can I use my Extra points to purchase? 2 family members were sick and vomiting. Can I check my luggage in for the sailing? Services vary on each route, therefore, please check details when booking your crossing. I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. Aye, get a cabin, have a wee doze and wake up fresh the other end. Looking to unwind and relax? Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. Thanks everyone, gone with a cabin for the trip. The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. How do I book multiple vehicles on one booking? Guide dogs, hearing and autism assistance dogs are entitled to free travel and have full access to the passenger areas on all Stena Line routes, ferries and ports. Image. Are there public transport links to the port? This was a great service and the ship is really nice inside. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! A much nicer more modern ship with better cabins than P&O Hull ferry. Would book a suite again.Fares can be pricey especially at peak times. Everything about the service was excellent. Weve some great travel options for your pet. The journey itself was once again smooth and comfortable with none of the horrors reported from Dover and Calais.We will definitely be back again when travelling with our own car. What facilities do you have on your ferries? I don't know how this boat got approved for long distance sailings, because disabled people are screwed! From Co. Donegal to Belfast - train/bus/how? Are cabins mandatory on overnight sailings? Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Companies can ask for reviews via automatic invitations. Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. We also have a number of payable Wi-Fi options available which offer a better download speed and a longer logged in time. See you later in the year! more. For customer service, please contact our local offices. Was an early boat so decided to use the voucher on the room and it was blissful. Do you provide a late check-out option on your ferries? This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). For hotel or self catering breaks, please click on the link below to view your booking. Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. Spacious room with a double bed, tv, small sofa and armchair. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? Each cabin contains single berths, a TV and desk area. How do I update my online profile with Stena Line? The check-in process was quick and efficient and the crossings departed and arrived exactly on time. Are your ports and ferries accessible for reduced mobility passengers? Cannot, however, fault Stena Line and would definitely travel with them again. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! We didnt realise there is no access If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. It's an ergonomic disaster! We look forward to welcoming you onboard! The crew gave priority boarding on the shuttle bus to anyone needing assistance. Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. All rights reserved. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Is there Wi-Fi available onboard and, if so, is it fast? Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. How long before departure do I need to check-in? Can I carry extra fuel in my car or motorhome? Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. They two guys who showed him around the bridge were fantastic and patient with him. See you later in the year! What is the Business Traveller programme? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Restaurant and bar were excellent and not over priced. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. You also get express boarding and disembarking. There is free tea,coffee, biscuits and crisps also think there are soft drinks. How long before departure do I need to check-in? Worth upgrading to premium it gives you access to lounge where you can relax read news papers. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. And my other pet hate, people who take off their shoes and put their feet up on seats. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! How do I book multiple vehicles on one booking? We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Its an ergonomic disaster! more. Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. . Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. Plus unlimited drinks and snacks. What identification documents do I need to travel? This is the version of our website addressed to speakers of English in United Kingdom. Error: Search disabled, search profile not existing or search engine error. Can I bring a bicycle on my rail and sail journey? Create an account. Absolutely disgusting. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Where can I find information on careers with Stena Line? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Shame on you. Even been one once or twice on lads trips I'll admit! On our most recent crossing we booked a suite which was wonderful. On that crossing though, I might choose a cabin for even more isolation! Two and a half hours travel. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. ago It's a very long, very uncomfortable crossing without a cabin. Do you provide a late check-out option on your ferries? Room had mini fridge with water. I made them bring back the biscuits because I was hungry! Recommended experiences in and around Belfast. 25 for 2 bad breakfasts. How do I book if I don't know the vehicle registration? Review tags are currently only available for English language reviews. Even a Television, free minibar and snacks in the premier cabin. So much more than we expected. More posts you may like r/NewParents Join 6 mo. You can view, amend or cancel your bookings online by logging into your Stena Line profile. You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. I can only say to get this level of customer service and understanding doesn't happen with many companies nowadays. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They used to have entertainer for kids which they stopped now and no board games anymore. Experience even higher levels of luxury, comfort and convenience in our exclusive Stena Plus Lounge. If you enjoy the finer things in life then Stena Plus is for you! If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. Staff very friendly and helpful. Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. You find our accessible toilet on floor seven, offering a Radar Key system. I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. Cheers for the replies. Spacious room with a double bed, tv, small sofa and armchair. A great service and will be using again soon. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Do I need a printed copy of my ticket to travel? The Living Room is the place for you. Here youll find news, events & information. Find out how we combat fake reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There is supposed to be a non-stop supply of all supplies all journey. You can view, amend or cancel your bookings online by logging into your Stena Line profile. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. What are Stena Line's vehicle categories? Do you have electric vehicle chargers at the port? The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. What happens if my sailing is delayed or cancelled? more. It does say complimentary drinks but doesn't state if alcoholic or not. I booked on line - 4 passengers and car Liverpool to Belfast return for my sons wedding - - however I made an error in the booking and also discovered I was entitled to discount. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Press question mark to learn the rest of the keyboard shortcuts. This company is a rip off. This is the place to laze, read a book and enjoy a complimentary tea or coffee. Do you have electric vehicle recharge facilities onboard? Was a very relaxed crossing. What fees, dues and charges apply and when? Sit back and truly relax! I would certainly use them in the future for that reason alone. read more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Travelled from Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats. Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. Explained to the ticket man, he said I could get on no problem. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. How do I book multiple vehicles on one booking? Do I need a printed copy of my ticket to travel? The manager or higher up sorted out some good protection. Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. Soft play area for younger children. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. 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Do I need a printed copy of my ticket to travel and have the vaccinations! Is free tea, coffee, biscuits and crisps also think there are drinks.